Frequently asked questions
Clarity makes everything feel better.
A few helpful details about requests, appointments, and the Sena Vitality experience.
When is my appointment confirmed?+
Your appointment is not final when you pick a time online. The selected day and time are a placeholder request. Sena Vitality will call or text to confirm the final day, arrival window, location details, and service fit.
How much do mobile IV infusions cost?+
Most standard 500ml IV infusions are $180 and most standard 1000ml IV infusions are $220. Deluxe infusions are $220 for 500ml and $270 for 1000ml. NAD+ is $500 and takes approximately 3 hours. Single injections are $50. Current pricing is listed on the Services page and confirmed during booking.
How does the $40 deposit work?+
The card deposit is charged when you book and is applied to your appointment total. The remaining balance is due at the appointment after your visit details are confirmed. Refunds and changes are governed by the cancellation and rescheduling policy shown before payment.
Why do I pick a time if it is only a placeholder?+
The placeholder helps us organize requests and coordinate routes, provider availability, and timing. Nothing is set until we speak with you and confirm the appointment details.
Where can I receive a service?+
We come to your home, hotel, office, or another appropriate private setting within our service area. Please enter the complete appointment address while booking.
What areas do you serve?+
Sena Vitality serves Windermere and nearby West Orlando communities, including Winter Garden, Horizon West, Dr. Phillips, Bay Hill, Gotha, Ocoee, Lake Buena Vista, the Disney resort area, and select Orlando neighborhoods. We also serve select Miami neighborhoods, including Miami, Brickell, Downtown Miami, Coral Gables, Coconut Grove, Miami Beach, Edgewater, Midtown, Wynwood, the Design District, and nearby areas by availability. Appointment availability depends on traffic, schedule, nurse availability, and an approximately 40-minute drive from an available nurse location.
How long should I plan for?+
Timing varies by service and individual circumstances. Most standard infusions take approximately 30–60 minutes, while certain services may take longer.
Can I choose a specific IV blend?+
Yes. Select your preferred service while booking. Available options and suitability may be reviewed with you before service begins.
Who provides the service?+
Sena Vitality appointments are provided by qualified professionals operating within their scope and applicable requirements.
Do I need to complete forms ahead of time?+
Yes. Required wellness acknowledgements and waivers are completed during booking so your arrival experience can be smooth and focused.
Is this a substitute for medical care?+
No. Sena Vitality services are wellness-oriented and are not a substitute for medical evaluation, diagnosis, treatment, or emergency care.
What if I have a medical concern or emergency?+
Contact your physician for medical concerns. For urgent or emergency symptoms, call 911 or seek emergency medical care immediately.
Still have a question? We’re happy to help.
Contact usWellness, where you are
Your space. Your pace. Thoughtful care.
Choose a preferred day and placeholder time, then pay the $40 deposit. We call or text to confirm the final arrival window.